Return Policy

Direct Value Dispense Return Policy

If you have questions or concerns about Medical Food items ordered through directvaluedispense.com, please call Customer Care at 1-985-629-5742. Due to legal restrictions, Medical Foods ordered online or by phone cannot be returned unless damaged or there was an order discrepancy. Shipping charges cannot be refunded unless your merchandise arrives defective or damaged.

Direct Value Dispense reserves the right to revise or amend this policy at any time without advance notice or advertisement. Effective date: March 22, 2018